Get webhook notifications whenever Verisk Insurance Solutions - ISO creates an incident, updates an incident, resolves an incident or changes a component status.
Notification: NEW CERTIFICATES for UW2.0 Gateway Environment
Verisk will be installing NEW certificates in our UAT - gatewayuat.verisk.com and Production - gateway.verisk.com environments.
For your convenience, we have included links to download the certificates.
These certificates may not be in your keystore. Please consult with your system admin and/or middleware team. Please do not remove the existing certificate. The new certificates can be added any time before the dates below.
Certificate Download: UAT PROD Certificate Install Dates: UAT (gatewayuat.verisk.com): 6/24/25 between 10PM - Midnight ET Production (gateway.verisk.com): 6/26/25 between 10PM – Midnight ET Posted on
May 28, 2025 - 17:52 EDT
Resolved -
Please be advised the data partner for Inflection and Lightspeed Auto reports experienced an intermittent service issue that started at 2:30 PM ET and was resolved at 2:52 PM ET. All reports are now returning as expected. We thank you for your patience and apologize for any inconvenience this issue may have caused.
Jun 12, 14:52 EDT
Investigating -
Please be advised the data partner for Inflection and Lightspeed Auto reports is experiencing an intermittent service issue that started at 2:30 PM ET. We thank you for your patience while we work with our data partner on this issue.
Jun 12, 14:30 EDT
Resolved -
Please be advised ProMetrix API and Web experienced an intermittent service issue that began at 10:24 PM ET and was resolved at 11:15 PM ET, during which time some clients may have experienced timeouts with report requests. All reports are now returning as expected. We thank you for your patience and apologize for any inconvenience this issue may have caused.
Jun 11, 23:33 EDT
Resolved -
Please be advised Electronic Rating Content – RaaS experienced a service issue starting at 5:53 AM ET and was resolved at 6:21 AM ET, during which time some clients may have experienced 500 errors when trying to access Electronic Rating Content – RaaS. We thank you for your patience and apologize for any inconvenience this issue may have caused.
Jun 10, 09:07 EDT
Resolved -
Please be advised the login page for the ISONet, Mozart, and Passport websites experienced a service issue that began at 9:06 AM ET and was resolved at 9:35 AM ET, during which time users may have been unable to log into those websites. We thank you for your patience and apologize for any inconvenience this issue may have caused.
Jun 6, 09:54 EDT
Update -
Please be advised this issue is also impacting logins for the Passport Website. We thank you for your patience and will provide updates as we work to resolve this issue.
Jun 6, 09:34 EDT
Investigating -
Please be advised ISONet and Mozart websites are currently experiencing a service issue impacting the login page. Verisk staff are working to resolve this issue as quickly as possible and we will provide an update once the issue has been resolved.
Jun 6, 09:20 EDT
Resolved -
We had a momentary slowdown with reports for a number of states, but everything is processing now and reports are returning usual.
Jun 4, 15:47 EDT
Investigating -
Please be advised we are investigating a possible degraded performance issue impacting Motor Vehicle Reports for several states. We will provide updates as we investigate this issue.
Jun 4, 15:37 EDT