Resolved
This incident has been resolved.
Posted May 10, 2026 - 22:11 EDT
Monitoring
We are seeing applications continue to recover.
Posted May 10, 2026 - 22:04 EDT
Update
We are seeing some applications are experiencing degraded performance issues, while other applications are working as expected. We will provide updates as we continue to investigate.
Posted May 10, 2026 - 21:45 EDT
Update
We are continuing to investigate this issue.
Posted May 10, 2026 - 21:23 EDT
Update
We are continuing to investigate this issue.
Posted May 10, 2026 - 21:13 EDT
Update
We are continuing to investigate this issue.
Posted May 10, 2026 - 20:58 EDT
Investigating
Please be advised we are investigating potential degraded performance for Passport and Coverage Verifier.
Posted May 10, 2026 - 20:48 EDT
This incident affected: ISONet Website (Admin, Annual Verification, Authorization Web, Automated Symbols, Capital Assets & Agri-CAP Premium Calculators Download, Circulars, Community Mitigation Classification (CMC) Manual Plus, Community Mitigation Classification (CMC) Revisions, Commercial Lines Manual, Commercial Line Services Management, Consolidated Loss Cost Download, DataCube, Electronic Forms on Disk (EFD) Updates, Electronic Participation Report (EPR), Electronic Rating Content (ERC), Electronic Rating Content (ERC)+ Software, Electronic Rating Content (ERC) 2.0, Emerging Issues, Engineering & Safety, FIRST, Forms, Global Search, IntegRater, ISO Education, ISO Portal, ISO Risk Analyzer Table Express, Legislative Monitoring, Lloyds Portal, LOCATION Territory Download, Market Landscape, MarketStance, MarketWatch, Multi-Line Class Table, Performance Evaluation Report, Personal Flood Territory, Premium Audit Advisory Service, Premium Report Form, Print Ready Manuals, Product Center, Product News, QD/QF File Transfer System, Query Commercial Classification Code (QC3), Registration, State Filing Forms, State Filing Forms For Workers Compensation, State Filing Handbook, State Filing Handbook For Workers Compensation, Statistical Agent Visualization Report, Statistical Plans, Statistical Web Services, Suite+ Updates) and Underwriting API (A-Plus Property, A-Plus Property - Claim Activity Profiler (CAP), A-Plus Property with Scoring, A-Plus Property Enhanced, LightSpeed Household).