CV-Exchange Phones Service Interruption

Incident Report for Verisk Insurance Solutions - ISO

Resolved

CV-Exchange phone services have been fully restored following the Salesforce service disruption experienced earlier today.

Our team is once again available through all normal support channels, including phone and email. We appreciate your patience and understanding while services were impacted.

Posted Sep 16, 2026 - 10:45 EDT

Investigating

CV-Exchange is currently affected by a global Salesforce service outage, which is impacting our phone services. Our team remains available via
email and will continue to provide support during this time.

We are actively monitoring the situation and will share additional updates as more information becomes available.

For assistance, please contact support-cv-exchange@verisk.com

Posted Sep 16, 2026 - 08:29 EDT

This incident affected: CV Services - CV-Exchange.