Degraded Performance - Multiple Applications

Incident Report for Verisk Insurance Solutions - ISO

Resolved

Upon further investigation, it has been determined all applications are working as expected.
Posted Sep 06, 2026 - 01:26 EDT

Update

We are continuing to investigate this issue.
Posted Sep 06, 2026 - 01:08 EDT

Investigating

Please be advised we are investigating possible degraded performance with Passport.
Posted Sep 06, 2026 - 01:07 EDT
This incident affected: Underwriting API (A-Plus Auto, A-Plus Auto - Claim Activity Profiler (CAP), A-Plus Auto 3.0, A-Plus Auto Enhanced, A-Plus Auto 3.0 Enhanced, A-Plus Property, A-Plus Property - Claim Activity Profiler (CAP), A-Plus Property with Scoring, A-Plus Property Enhanced, ALIR OLV API, Building Identification Number, Building Structure, Coverage Verifier, Coverage Verifier Enhanced, Coverage Verifier Proof of Prior Insurance, Homeowner Data, Inflection, Lenders API, Lenders Total Loss Alert API, LightSpeed Auto, LightSpeed Household, Loan Verifier, LOCATION Auto Territory, LOCATION Building Code Effectiveness Grading Schedule (BCEGS), LOCATION Businessowners Territory, LOCATION Census Tract Territory, LOCATION Citizens Territory, LOCATION Commercial Earthquake Territory, LOCATION Crime, LOCATION Distance to Coast, LOCATION Fireline, LOCATION Firewise, LOCATION General Liability Territory, LOCATION GroupII Territory, LOCATION Hail Risk, LOCATION Latitude and Longitude, LOCATION Lava and Tsunami, LOCATION Premium Tax, LOCATION Property Territory, LOCATION Property Territory Commercial, LOCATION Public Protection Class (PPC), LOCATION Sinkhole, LOCATION Windpool, Mileage Confirm, Motor Vehicle Report, RISK:check Point of Sale, Legacy RISK:check Point of Sale, TrueVin, Undisclosed Driver Household View, Undisclosed Driver Household Solution, Vehicle Registration Report, Verisk Insurance Data Policy API), Passport API (A-Plus Auto, A-Plus Auto Alert, A-Plus Auto - Claim Activity Profiler (CAP), A-Plus Auto Claims Standardization, A-Plus Property, A-Plus Property - Claim Activity Profiler (CAP), Catastrophe Hazard Service, Coverage Verifier, Coverage Verifier Enhanced, Custom Select, Homeowner Confirm, Identity Verification, LOCATION Reports, Motor Vehicle Reports, Motor Vehicle Indicator of Activity (IOA), Precision Reunderwriting, QPC Data Return, QPConfirm/Mileage Confirm, QPConfirm Risk Assess, Quickfill, Reverse Phone Append, RISK:check Point of Sale, RoofAge, SPI Quote Report, TransUnion, TransUnion Scored Report, Undisclosed Driver Reports, VAQs, Vehicle Registration Reports, Vehicle Verification Service, Waterline Personal Lines), and Passport Website (Login, A-Plus Auto, A-Plus Property, Catastrophe Hazard Service, Coverage Verifier, Homeowner Confirm, LOCATION Reports, Motor Vehicle Reports, QPConfirm Risk Assess, RISK:check Point of Sale, RoofAge, Undisclosed Driver Reports, Waterline Personal Lines).