Please be advised Motor Vehicle Reports experienced an intermittent service issue that started at 12:21 PM ET with service restored at 12:54 PM ET, during which time some clients may have experienced issues retrieving Motor Vehicle Reports. All reports are now returning as expected. We apologize for any inconvenience this issue may have caused and thank you for your patience.
Posted Sep 10, 2026 - 14:32 EDT
Update
We are continuing to investigate this issue.
Posted Sep 10, 2026 - 13:08 EDT
Investigating
Please be advised Motor Vehicle Reports are currently experiencing a service issue where some clients may be receiving error responses. Verisk staff are working to resolve this issue as quickly as possible and we will provide an update once the issue has been resolved.
Posted Sep 10, 2026 - 12:33 EDT
This incident affected: Passport Website (Motor Vehicle Reports), Passport API (Motor Vehicle Reports, Motor Vehicle Indicator of Activity (IOA)), and Underwriting API (Motor Vehicle Report).